Terms of Services

Effective Date: [Insert Date]

Welcome to élanza! These Terms of Service (“Terms”) govern your access to and use of our website [your website URL] and related services. By using our site, you agree to these Terms.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old or using it with the supervision of a parent or guardian.

  • We reserve the right to refuse service, cancel orders, or remove content at our discretion.

2. Products & Orders

  • All products on our website are subject to availability.

  • We strive to display product images and descriptions as accurately as possible, but colors and details may vary depending on your device.

  • We reserve the right to limit quantities and discontinue products at any time.

3. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payment must be made in full at the time of purchase. We accept [list your payment methods, e.g., COD, credit/debit cards, bank transfer, etc.].

4. Shipping

  • Shipping times and fees are provided at checkout.

  • We aim to deliver orders promptly, but delays can occur due to external factors.

  • Please refer to our Shipping Policy for more details.

5. Returns & Refunds

  • We accept returns within 7 days from the date of delivery, subject to our Return & Refund Policy.

  • Returned items must be unused, unworn, and in original condition with all tags attached.

6. User Conduct

By using our site, you agree NOT to:

  • Violate any local or international laws

  • Post false, misleading, or harmful content

  • Attempt to gain unauthorized access to our systems

  • Transmit viruses or malicious code

7. Intellectual Property

All content on our website, including images, designs, text, logos, and trademarks, are the exclusive property of élanza or licensed to us. You may not copy, reproduce, or use them without our permission.

8. Limitation of Liability

  • élanza is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • We do not guarantee that our site will always be secure, error-free, or uninterrupted.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Pakistan.

Contact Information:

Store Name: élanza
Operated by: élanza Team
Phone/Whatsapp: +92 324 9127927
Email: info@elanzashop.com

Note: Our customer service responds within 24 business hours.