Privacy Policy

Effective Date: 06-07-2025

At élanza, accessible from elanzashop.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment partners)

Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages you visit on our site

  • Time spent on pages

  • Other analytical data for improving our services

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders or inquiries

  • Improve our website, products, and services

  • Send you promotional emails or offers (only if you have opted in)

  • Prevent fraud and secure our website

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted service providers (such as payment processors, delivery partners)

  • Government authorities if required by law

  • Analytics and marketing tools to help us understand our customers (data shared is anonymized where possible)

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and gather analytical data. You can control cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no internet transmission is 100% secure.

6. Your Rights

Depending on local laws, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Withdraw your consent for marketing communications at any time

To make such requests, please contact us at elanzashop1@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information:

Store Name: élanza
Operated by: élanza Team
Phone/Whatsapp: +92 324 9127927
Email: info@elanzashop.com

Note: Our customer service responds within 24 business hours.